FREQUENTLY ASKED QUESTIONS
FOR THE COLLECTOR
The art buying process
Upon choosing your favourite piece, please contact our team to secure the work. They will provide you with the final cost and a shipping quote should you require delivery.
Pieces are reserved only for 7 days once the invoice has been sent after which it will be released to the waiting list for sale. The invoice will provide you with all necessary payment information required to facilitate payment and secure your piece.
All artwork is available to view in the Gallery for the duration of the exhibition. Once the exhibition ends, our team immediately prepares the works for dispatch. Works are either taken off the stretchers, rolled and tubed or crated, depending on your shipment request. This process can take up to 14 business days and is dependent on the art being prepared for shipment.
You are provided with tracking information as soon as the works leave our Gallery - This will enable you to view the progress of shipment. Our team will also continue to follow the shipment until it is delivered to you.
Please note, the time frame of delivery is dependent on the travel schedule of shipping agents and customs backlogs worldwide.
Payment options
We accept credit card payments.
Regrettably, this does not include American Express and Diners Club credit cards.
Once payment is received, ownership is transferred to the buyer. Please note, the works purchased may only leave the Gallery post the final day of the exhibition and we endeavour to start shipment one week post exhibition. Our team will be in touch each step of the way with an updated schedule and the latest tracking information.
Shipping of works
The Christopher Moller Gallery ships internationally.
We use a trusted and qualified art shipping agent called Virgo Logistics. Specializing in fine art shipment across the world, we trust the Virgo Logistics team to take care of our works, as they have for years, and safely and successfully ensure the arts’ journey to you.
Will the works be rolled and tubed, crated or framed?
Where possible, we always advise to ship the artwork rolled and tubed as this is the most economical while changing hands across borders.
We absolutely can ship your work already stretched and/or framed in a secure crate. However, please do note, this process requires more time as all crates are custom-built and artworks, individually wrapped prior to being shipped. Furthermore, we ask clients to keep in mind that the size and weight of the crate will have an impact on the final cost.
Tracking information
Our team will share your tracking information via email once it has left the Gallery. You are able to monitor and see the status of delivery as the shipping agent updates the process. Should you require any assistance during the shipment process, please do not hesitate to contact our team.
Can I collect or make use of my own shipping agent?
You are welcome to collect or send your preferred shipping agent to collect the work on a prearranged date with our team. Should you wish to make use of your own shipping and arrangements the Gallery will require your final shipping documentation for our records. Please note that once the art has left the Gallery building, ownership and liability is that of the owner and/or collector.
Should you opt to make use of the Christopher Moller Gallery shipping agent, we will ensure sufficient insurance coverage of the works until the day of delivery.
Interested in Certificates of Authenticity?
All editioned artworks receive a Certificate of Authenticity. With original artworks, this often depends on the specific artist, their applicable style and process. However, certificates can easily be obtained upon request and is a process we’re happy to administer and assist with.
FOR THE INQUISITIVE
Who we are and where we are based
Established in 2007, and situated in the luxurious Cape Town, South Africa, we are owned by Christopher Moller and Jaco Claassen. To learn more about us and our two owners.
Watch a short video to find out more about us and our two owners.
Our social channels
We’re active on Instagram, Facebook and Artsy. Artsy is an incredible platform that hosts all our past and current exhibitions, including all available works for purchase.
Connect with us to hear more about our forthcoming and latest exhibitions.
Current exhibitions and available works
You’ll find our current exhibitions and available works frequently updated on our social channels, Instagram, Facebook and LinkedIn, as well as on Artsy, where all available works are listed for purchase.
Exhibitions can also be viewed virtually via digital twin film technology, which enables you to browse the collection as if you were present within the gallery. Although the imagery recorded is 100% accurate with zero editing or touch ups, natural lighting and/or shadows may change or affect the colours of the work. Therefore, upon viewing the Gallery virtually, we would also like to invite you to view our exhibition catalogue, which is the truest representation of all pieces.
Catalogues can be viewed under the Latest Exhibition page or following underneath your preferred artist’s work.
Interested in hearing more about a specific artist?
This can easily be arranged. Please contact our team at info@christophermollerart.co.za with your desired artist and request and we will add you to their preview list. This allows all relevant information to be sent your way as soon as it’s released.
You can also follow our social channels for more artist information and frequent updates.
We are open
Visit us for a viewing:
Tuesday – Friday • 10h00 – 16h00 • Viewings by appointment.
Sunday • Closed
Closed on public holidays.
Due to Covid-19 we kindly ask you to postpone any visits should you not feel well. Please visit us online and/or enjoy a virtual tour of our Gallery and the current exhibition with our digital twin film technology. All work is also available for browsing in our catalogues online.
If you would like to schedule a private viewing, please contact our team to make your appointment. Furthermore, be sure to follow our social pages for any news and notices should we be closed.
Can’t find what you’re looking for?
Contact our team with your request and we will be happy to share and direct you towards the relevant viewing platform and/or provide you with the answers you require.
You’re also welcome to make use of our search tool to browse anything related to your favourite artist, latest news or exhibitions, under the Christopher Moller Gallery website.
FOR THE ARTIST
Want to be represented by Christopher Moller Gallery?
Please visit our Artist Submission page for more information.